Contact Centre Products
Hosted Call Centre
A highly flexible, feature-rich, fully integrated cloud-based contact centre
Our system makes call centre life easier by providing advanced routing and call management options to support a formal call centre environment to any business delivering telephonic customer service
Live Reporting
Manage your call center with data on hand
A live call center wallboard provides detailed information about call center operations to effectively manage performance of queues and agents
Enhanced Call Recording
Go beyond compliance for outstanding customer service
Enhanced call recording capabilities turn your compliance function into an advanced training and customer satisfaction tool with customized agent scripts and quality control features