Analytics Products
ATOM Call Analytics
ATOM Call Analytics provides meaningful business intelligence for your Cloud Communications.
In addition to reporting on Incoming and Outgoing call usages, we have evolved the offering to provide meaningful business intelligence:
Label numbers
give numbers a name, so that when looking at reporting makes sense.
Classify calls
know if calls are for business, personal or a project
Usage trends
monitor department and people productivity e.g. how many incoming calls go unanswered, who in debtors department is making the least amount of calls, etc.
Scheduled
reports
define and schedule reports to be emailed automatically.